Adobe Flash guide

Adobe Flash guide


Adobe Flash is required for recording in GoReact.  It needs to be updated regularly, must be enabled in your browser, and has to be granted access to your camera and microphone.  Here is how to check, update, and enable Flash for each of the major browsers on both PC and Mac.

Important Note for LMS users (Canvas, Blackboard, etc.)

Due to recent security updates in Chrome, Adobe Flash (and therefore the GoReact tool) may not work if your assignment is loading in the same tab.  If this is the case, then you will need to use a different browser (Firefox, Edge, Safari).

Click the link below for your specific browser:

Chrome

Firefox

Safari

Edge

 

 

Chrome


 1.  Is Flash installed?

  • With Chrome, Flash is built-in so there's no need to install it separately.

2.  Is Flash up to date?

  • To update Flash in Chrome, you just need to update the browser itself.  
  • At the top right corner in Chrome, click the ellipses buttonMore.
  • Click Update Google Chrome. (If you don't see the Update button, you're on the latest version and can skip to step 3.)
  • Click Relaunch.

update_Chrome.PNG

3.  Is Flash enabled?  Has GoReact been allowed access to your camera and microphone?

While you are on the GoReact dashboard,

  • To the left of our web address at the top of the browser, click the Lock unnamed.png or Info unnamed__1_.png button.
  • At the bottom of the popup, click Capture.PNGSite Settings.
  • In the new tab that opens, select Allow next to Camera, Microphone, and Flash.

flashsettings.png

  • Go back to our website and reload the page.

4.  Adobe Flash is asking for access to my camera and microphone.

  • When entering the recording screen in GoReact, Flash may ask you for additional permission to access your camera and microphone. This is required, so make sure to check Allow and Remember, then Close.  If prompted more than once, Allow each time.

 Remember_Flash.png 

 

Firefox


 1.  Is Flash installed?

  • Visit Adobe's test page to see if the Flash plugin is installed and working properly. If it tells you that Flash is not installed, download it from Adobe's Flash player download page.
  • If Adobe's test page does not show that Flash is working even though you have installed the latest version, your Flash plugin may be disabled in the Add-ons Manager. To check this:

    1. Click the menu button Fx57menu at the top right and choose Fx57Addons-icon Add-ons. The Add-ons Manager tab will open.

    2. In the Add-ons Manager tab, select the Plugins panel.

    If Flash is disabled, select Ask to Activate in its drop-down menu.

2.  Is Flash up-to-date?

  • The Flash plugin should automatically update itself by default once it has been installed, but see step 1 above to verify and update manually if needed.
  • In addition to updating Flash, updating Firefox itself will help prevent recording issues. 
    • On Windows: Click the menu unnamed.pngbutton , click 2018-04-30-13-36-30-8d298a.png Help, and select About Firefox.
    • On MacAt the top of your computer select Firefox (next to the Apple logo), then click About Firefox.
  • The About Mozilla Firefox window will open. Firefox will check for updates and will download them automatically.
  • When the updates are ready to be installed, click "Restart to update Firefox."

2018-04-30-12-47-45-71661f.png

3.  Is Flash enabled?

  • When you are on the GoReact dashboard:

    • To the left of our web address, click the Lock unnamed.png or Info unnamed__1_.png.
    • Click the arrow arrow.PNG at the right.
    • Click More Information.
    • On the pop-up, click the Permissions tab.
    • Select "Allow" for Use the Camera, Use the Microphone, and Run Adobe Flash.

firefoxpermissions.PNG

4.  Adobe Flash is asking for access to my camera and microphone.

  • When entering the recording screen in GoReact, Flash may ask you for permission to access your camera and microphone. This is required, so make sure to check Allow and Remember.  If prompted more than once, Allow each time.
  •  Remember_Flash.png  

 

Safari


 1.  Is Flash up-to-date?

  • To check if Adobe Flash is up to date on your Mac, navigate to System Preferences and click the Flash Player app. 
  • Open the Updates tab at the top and click Check Now. 

safariUpdateFlash.png

  • If your Flash player is out-of-date, you will be prompted to update.  Select Yes. 

2.  Is Flash enabled?

  • Flash must be enabled for GoReact.  To check this, click Safari in the upper left-hand corner and then select Preferences. 
  • Select the Websites tab at the top of the window and scroll down to find the Adobe Flash Player plugin.

SafariWebsitesFlash.png

  • Make sure the checkbox is selected to enable the Flash plugin. 
  • If you see GoReact on the list, make sure it is set to On. 
  • If GoReact is not on the list, at the bottom right, set "When visiting other websites" to On or Ask.

3.  Adobe Flash is asking for access to my camera and microphone.

  • If your browser and Flash are up to date, and Flash is enabled on Safari, when you enter the recording screen in GoReact you may see a pop-up window asking if you trust the Flash plug-in. 

trust.png

  • Click Trust and you will see one more prompt to Allow Flash access to your camera and microphone. Check Remember and Allow, and then press Close.  If prompted more than once, Allow each time.

Remember_Flash.png 

 

Edge


 1.  Is Flash installed?

  • With Edge, Flash is built-in so there's no need to install it separately.

2.  Is Flash up-to-date?

  • Since Flash is integrated with Edge, and Edge is updated with Windows Update, just run Windows Update to make sure you have the latest version.
  • Click on the Start button at the lower left corner of your screen and choose Settings.
  • Click Update & Security and select Windows Update.
  • Click the "Check for updates" button and Windows will install any needed updates.

3.  Is Flash enabled?

  • Click the three horizontal dots in the top right corner of the browser window and select "Settings" from the drop-down menu. Scroll down and click "View Advanced Settings."  
  • Make sure Flash is turned on:

use_flash_edge.png

4. Adobe Flash is asking for access to my camera and microphone.

  • When entering the recording screen in GoReact, Flash may ask you for permission to access your camera and microphone. This is required, so make sure to check Allow and Remember.  If prompted more than once, Allow each time.

 Remember_Flash.png 

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