Availability

Day Business Hours (MDT) After Hours (MDT)
Monday 7am - 5pm 5pm - 10pm
Tuesday 7am - 5pm 5pm - 10pm
Wednesday 7am - 5pm 5pm - 10pm
Thursday 7am - 5pm 5pm - 10pm
Friday 7am - 5pm 5pm - 10pm
Saturday   10am - 10pm
Sunday   10am - 10pm
Target response time: 30 minutes during business hours, 4 hours after hours, 12 hours outside of hours

Student Support


Students can contact us via ticket or chat.  To send in your request by ticket, please fill out a support request here.  If our chat agents are available, a chat bubble will be displayed on the GoReact home page at the bottom right.

We do not have phone support for students.  Student phone callers will be asked to submit their support request online, so please use one of the methods above.  

Instructor Support


Instructors can contact us via ticket, chat, phone, or VP.  To send in your request by ticket, please fill out a support request here.  If our chat agents are available, a chat bubble will be displayed on the GoReact home page at the bottom right.

Holidays


GoReact provides after-hours support on the following holidays: 

  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day*
  • Pioneer Day (24 July—Utah State Holiday)*
  • Labor Day
  • Thanksgiving Weekend (Thu–Fri)
  • Christmas Break (Dec 24–Jan 1)*

*If the holiday falls on a Saturday, closure is observed on the Friday preceding. If the holiday falls on a Sunday, it is observed on the following Monday.

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