Availability
| Day | Business Hours (MDT) | After Hours (MDT) |
| Monday | 7am - 5pm | 5pm - 10pm |
| Tuesday | 7am - 5pm | 5pm - 10pm |
| Wednesday | 7am - 5pm | 5pm - 10pm |
| Thursday | 7am - 5pm | 5pm - 10pm |
| Friday | 7am - 5pm | 5pm - 10pm |
| Saturday | closed | 10am - 10pm |
| Sunday | closed | 10am - 10pm |
| Target response times: 30 minutes during business hours, 4 hours after hours, and 12 hours outside of business and after hours. | ||
ASL VP Phone hours
We also offer video phone support for ASL instructors M-F, 8am to 4pm Mountain time (excluding holidays).
Student Support
Students can contact us via ticket or chat. If our chat agents are available, a chat bubble will be displayed on the GoReact home page at the bottom right. To send in a ticket, click the button below.
We do not have phone support for students. Student phone callers will be asked to submit their support request online, so please use one of the methods above.
Instructor Support
Instructors can contact us via ticket, chat, phone (801-717-3499), or VP (801-762-8273). If our chat agents are available, a chat bubble will be displayed on the GoReact home page at the bottom right. To send in a ticket, click the button below.
Holidays
GoReact provides after-hours support on the following holidays:
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- Independence Day*
- Labor Day
- Thanksgiving Weekend (Thu–Fri)
- Christmas Break (Dec 24–Jan 1)*
*If the holiday falls on a Saturday, closure is observed on the Friday preceding. If the holiday falls on a Sunday, it is observed on the following Monday.