GoReact AI Assistant

GoReact’s AI Assistant is available in our GoReact Advanced package, and can be turned on by instructors for individual learning activities within the system. If the AI features are engaged for an activity, GoReact sends a participant’s video submission to our AI partner (AssemblyAI), who then processes the video according to GoReact’s instructions and returns the following:

1. A time-stamped transcript
2. Auto-generated AI metrics on the submission, and/or
3. Any AI-generated markers and comments enabled by the instructor, depending on what AI features are configured for that activity.

GoReact’s AI partner is among the highest rated for transcription accuracy. On the feedback side, while today’s AI models are incredibly powerful, they also are not mistake-free. The AI feedback in our system has been tested and iterated repeatedly in the beta process, and is continually evaluated and improved by GoReact’s product team. AI comments & markers include two options for user feedback on the quality of those AI-generated items – any individual AI marker or AI comment in the feedback panel can be given a 👍 or 👎 by any user, or it may be deleted entirely by a reviewer role or higher. Both actions are logged by GoReact and will be used to further refine our AI feedback models on an ongoing basis.

At this time, the AI only works on directly uploaded files, or sessions recorded directly to GoReact.

While the process for allowing users to add their own AI markers is quite complex, we are always taking suggestions for new markers/comment types for various learning disciplines we should consider offering in the system. Please use the “Give Us Feedback” link within the GoReact application to send in your suggestions.

AI Assistant markers and comments are available in U.S. English for all disciplines. For Foreign Language they are available in Spanish, French and German.The comments themselves are written from the perspective of an instructor teaching native English students that are studying a foreign language. Part of the comments will be in English to help the student understand the feedback, but the comment will quote the text in the transcript that needs to be improved and provide an example of the correct text in Spanish, French or German.

The AI Assistant metrics that are language dependent (i.e. filler words and hedging words) are available for English-only.

Transcriptions are available for video submissions in which the spoken language is English, Spanish, French, German, Italian, Portuguese, or Dutch.

Our AI partner’s LLM models for transcription and evaluation are trained on millions of conversations across a wide variety of participants in terms of demographics, groups, languages, and language mastery in order to be unbiased and inclusive in results.

GoReact engages AI to assist in evaluation of participant-submitted work, including metrics and AI-generated feedback. The AI Assistant is not engaged at all in the participant’s creation of their own submissions into the platform, as one of our central focus areas is authentic assessment of skill performance.

Importantly, GoReact AI Assistant is not a standalone evaluative tool, nor is it intended to replace human interaction. It’s designed to “assist” in the skill development and assessment process, with ultimate grading and evaluation coming from a human evaluator.

The only participant data that is sent to and processed by our AI partner is the actual video submission itself. No accompanying personal information is sent to the AI partner.

The only data GoReact uses for improving the AI Assistant is user interaction data, including user-initiated 👍 or 👎 or deletions on AI markers and feedback. Our data agreement with our AI partner specifies that our customer data that is processed for AI responses will NOT be stored or utilized to further train or enhance their models or offerings. All interactions are protected by contractual data security provisions as outlined below.

GoReact has explicit data protection agreements with our AI partner (as we do with all subprocessors) consistent with our data protection obligations to our customers. Unlike many AI providers, our AI partner is GDPR compliant and maintains an annual SOC II audit. See https://www.assemblyai.com/security for further details on our partner’s data security.

Because the data processed by our AI partner is covered by all of the same data protection agreements, processes, and policies which apply to all other data in our system, our compliance posture and commitment to privacy and security in these areas remains unchanged.