Client Success Office Hours


Join us for Office Hours, your go-to resource for asking questions, receiving real-time guidance, and getting immediate assistance. These conversation-driven sessions will cover foundational, technical, and timely GoReact topics to allow you to learn and problem-solve live with experts.

  • January - Kicking off a New Year Q&A: M (11 AM-12 PM ET), TH (2 PM-3 PM ET)
  • February to April - Tips and Tricks to Improve your Feedback: 2nd M (11 AM-12 PM ET) + 4th TH (2 PM-3 PM ET)
  • May - Troubleshooting at the End of the Academic Year Q&A: 1st 3 weeks - M (11 AM-12 PM ET), TH (2 - 3 PM ET)
  • June + July - Efficiency Tips and Tricks: 2nd M (11 AM-12 PM ET) + 4th TH (2 PM-3 PM ET)
  • Mid-August to Mid-Sept - Fall Kickoff Q&A: M (11 AM-12 PM ET), TH (2 PM-3 PM ET)
  • October + November - Tips and Tricks to Improve your Feedback: 2nd M (11 AM-12 PM ET) + 4th TH (2 PM-3 PM ET)
  • December - Closing out the Year Q&A: M (11 AM-12 PM ET), TH (2 - 3 PM ET)

To join any Office Hours session listed above, use the following link:

https://goreact.zoom.us/j/84898610301

GoReact also offers office hours to help support our ASL Customers in their native language. For more information on scheduling office hours in ASL, please see our Support Hours.

Please be advised that Office Hours are for instructors only. Students will be asked to submit their support request online at goreact.com/student

Creating Efficiencies in GoReact


Ramping into the New Semester

Tips for Starting a New Semester

Using the GoReact Help Center

Our Help Center is accessed at goreact.com/help Use the search bar to find guides related to issues you are seeing, or concepts you want to understand better, such as Markers, Rubrics, Library, etc.

Master Course Folders

Creating and Duplicating a Master Course/Folder

Utilizing the GoReact Library

Saving Activities to the Library

Copying Activities from a Previously Shared Item


See our additional guides on the GoReact Library, Creating and Managing Library Content, and Library Sharing.

 

License Management


See our guide on using the License Management tools.

This video will walk you through Adding and Removing Instructors at the start of the semester.

 

Hot Topics + Professional Development Opportunities


Quality Feedback & Self Reflection

Authentic Assessment & Competency-Based Learning and Feedback

Scaling GoReact

Private Professional Development Opportunities

Topics for Professional Development training sessions:

  • Quality Feedback: Engaging Students with High Quality Feedback
  • Student Self Reflection: Creating Lifelong Self-Reflective Practitioners
  • Realigning your Assessments to Increase Authenticity
  • Tips and Tricks to Clean up your Data for Stronger Data Driven Decisions
If you are interested in hosting a Professional Development workshop for your faculty, above are appropriate topics of which our Client Success Team will be able to lead.

Additional fees may be allocated for Professional Development sessions if your organization had not purchased an Implementation and Ongoing package upon initial purchase.

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