Supported video and audio formats

Supported video formats


GoReact accepts video uploads in the following file types:

MP4 / M4V MPEG 4 format
MP2 / MPG MPEG 2 format
MTS MPEG Transport Stream
WMV Windows Media video
MOV QuickTime Movie
AVI Digital video
FLV Adobe Flash Video
3GP Mobile video format
VP6 Another Flash format
MKV Matroska multimedia container format


Note that video formats can vary and can include different audio formats within the same file type, so not every variation is guaranteed to work. Our success rate is better than 95%, however, so we'll give it our best shot!

If your format does not work, or if your file is too large for your account limits, please see Converting or Compressing a Video for details on how to re-save your video in an acceptable size/format. This will often correct any issues due to variations in file formats as well.

Supported audio formats


GoReact accepts audio uploads in the following file types:

MP3 MPEG 3 format
WMA Windows Media audio
M4A / AAC AAC format

Please Note

There is currently an issue with m4a files captured in the Zoom conferencing app that is causing them to fail to process in GoReact. We are investigating, but for now, Zoom m4a files are unsupported.

Closed Caption formats


GoReact accepts Closed Caption files (for Stimulus media only) in the following file types:

VTT Web video text track
SRT SubRip text

For more information about Closed Captioning and Audio Description file support in GoReact, please see our guide here.

Attachments


When adding an attachment to your video, GoReact generally accepts all file types except executables (.exe, .msi, etc.).

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