Supported video formats
GoReact accepts video uploads in the following file types:
|MP4 / M4V||MPEG 4 format|
|MP2 / MPG||MPEG 2 format|
|MTS||MPEG Transport Stream|
|WMV||Windows Media video|
|FLV||Adobe Flash Video|
|3GP||Mobile video format|
|VP6||Another Flash format|
|MKV||Matroska multimedia container format|
Note that video formats can vary and can include different audio formats within the same file type, so not every variation is guaranteed to work. Our success rate is better than 95%, however, so we'll give it our best shot!
If your format does not work, or if your file is too large for your account limits, please see Converting or Compressing a Video for details on how to re-save your video in an acceptable size/format. This will often correct any issues due to variations in file formats as well.
Supported audio formats
GoReact accepts audio uploads in the following file types:
|MP3||MPEG 3 format|
|WMA||Windows Media audio|
|M4A / AAC||AAC format|
There is currently an issue with m4a files captured in the Zoom conferencing app that is causing them to fail to process in GoReact. We are investigating, but for now, Zoom m4a files are unsupported.
Closed Caption formats
GoReact accepts Closed Caption files (for Stimulus media only) in the following file types:
|VTT||Web video text track|
For more information about Closed Captioning and Audio Description file support in GoReact, please see our guide here.
When adding an attachment to your video, GoReact generally accepts all file types except executables (.exe, .msi, etc.).